1. Introduction

This Privacy Policy explains how Fédération Européenne du Verre d’Emballage AISBL (FEVE) collects, uses and protects your personal information when you visit or interact with the Glass is Love website.

FEVE is committed to protecting your privacy and ensuring that your personal data is processed in a fair, lawful, transparent and secure manner, in accordance with applicable data protection legislation, including Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”).

2.Data controller

The data controller responsible for the processing of personal data through the Glass is Love website is:

Fédération Européenne du Verre d’Emballage AISBL (FEVE)
Avenue Louise 89, Bte 4
B-1050 Brussels
Belgium

Enterprise number: 0417.651.811
VAT number: BE 0417.651.811

The contact details of our privacy contact point are provided in Section 12 below.

3.information we collect

Depending on how you use the website, we may collect the following information:

• First name
• Last name
• Company or organisation name
• Job title or professional function, where applicable
• Business email address
• Country
• Information submitted through contact forms
• Information submitted through partnership or collaboration requests
• Information relating to registrations or content downloads
• Information contained in correspondence you send to us
• Technical information, such as IP address, browser type, operating system and device information
• Website usage information collected through cookies, analytics technologies and similar tools

We will only collect personal data that is relevant and reasonably necessary for the purposes described in this Privacy Policy.

4.how he use your information

We may use your personal data to:

• Respond to enquiries and requests
• Manage partnership or collaboration requests
• Provide access to downloadable materials and other website content
• Send communications, publications or information you have requested
• Manage interactions with users and stakeholders
• Improve website performance, functionality and user experience
• Understand how visitors use the website
• Produce aggregated or anonymised website statistics
• Maintain the security and proper operation of the website
• Comply with applicable legal and regulatory obligations
• Establish, exercise or defend legal rights where necessary

5.legal basis for processing

Depending on the circumstances, we process your personal data on one or more of the following legal bases:

• Consent, where you have given us permission to process your personal data for a specific purpose
• Legitimate interests, where processing is necessary for the legitimate activities and communications of FEVE and those interests are not overridden by your fundamental rights and freedoms
• Performance of a contract or steps taken at your request prior to entering into a contract, where applicable
• Compliance with legal obligations to which FEVE is subject

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6.sharing of information

We may share personal data with third parties that provide services to FEVE where this is necessary for the operation of the Glass is Love website or for the purposes described in this Privacy Policy.

These recipients may include:

• Website hosting providers
• Website development and technical support providers
• Analytics providers
• Email and communications service providers
• Cloud and IT service providers
• Professional advisers where necessary
• Public authorities where disclosure is required by law

Where third-party service providers process personal data on behalf of FEVE, appropriate contractual and data protection safeguards are implemented in accordance with applicable data protection laws.

FEVE does not sell personal data.

7.international transfers

Some service providers may process personal data from locations outside the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA to a country that has not been recognised by the European Commission as providing an adequate level of data protection, FEVE will implement appropriate safeguards in accordance with the GDPR, such as the European Commission’s Standard Contractual Clauses, where applicable.

8.data retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including for the purposes of satisfying applicable legal, regulatory, accounting or reporting requirements.

Retention periods may vary depending on the nature of the information and the purpose for which it is processed.

Where personal data is no longer required, it will be deleted, anonymised or otherwise securely disposed of in accordance with applicable requirements.

9.your rights

Subject to the conditions and limitations established by applicable data protection law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request erasure of your personal data
• Request restriction of processing
• Object to processing based on legitimate interests
• Withdraw your consent at any time where processing is based on consent
• Request data portability where applicable
• Lodge a complaint with a competent data protection supervisory authority

To exercise any of the rights described in this Section or for enquiries concerning the processing of your personal data, please contact us using the details provided in Section 12 below.

You also have the right to lodge a complaint with the competent supervisory authority. In Belgium, this is the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).

10.cookies

The Glass is Love website uses cookies and similar technologies for purposes that may include:

• Ensuring the proper and secure functioning of the website
• Remembering user choices and preferences
• Measuring website performance
• Analysing website traffic and usage patterns
• Improving website content and user experience

Where required by applicable law, non-essential cookies will only be placed after you have provided your consent.

You may provide, refuse or withdraw consent for non-essential cookies through the website’s Cookie Banner and Cookie Preferences Centre.

Further information about the cookies and technologies used on the website, their purposes, providers and retention periods is available through the Cookie Preferences Centre.

11.changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our activities, the website, applicable legislation or the services and technologies we use.

The latest version will be made available on the Glass is Love website.

12.contact

For privacy-related questions or requests, please contact:

Michael Delle Selve
Head of Marketing and Communications
Fédération Européenne du Verre d’Emballage AISBL (FEVE)
Avenue Louise 89, Bte 4
B-1050 Brussels
Belgium

Email: m.delleselve@feve.org
Mobile: +32 475 52 24 58